Name: Assessing service quality, satisfying the expectations of library customers, Peter Hernon, Ellen Altman - (alk. paper)
ISBN: 9780838934890

Assessing service quality, satisfying the expectations of library customers, Peter Hernon, Ellen Altman - (alk. paper)

Type

http://bibfra.me/vocab/lite/Instance

Format

(alk. paper)

Label

Assessing service quality, satisfying the expectations of library customers, Peter Hernon, Ellen Altman - (alk. paper)

Isbn

9780838934890

Lccn

98008815

Physical Description

xvii, 243 p., ill., 28 cm.

System control number

ocm39334682

Cover Art

Instantiates

Assessing service quality, satisfying the expectations of library customers, Peter Hernon, Ellen Altman

Provider

American Library Association, Chicago, 1998

Mapped to

98008815
9780838934890

Incoming Resources

Item of
1
- Assessing service quality, satisfying the expectations of library customers, Peter Hernon, Ellen Altman - (alk. paper)

Outgoing Resources

Instantiates
1
- Assessing service quality, satisfying the expectations of library customers, Peter Hernon, Ellen Altman
Provider
1
- American Library Association, Chicago, 1998
Mapped to
2
- 98008815
- 9780838934890

Nesmith Library

Assessing service quality, satisfying the expectations of library customers, Peter Hernon, Ellen Altman - (alk. paper)

Incoming Resources

Outgoing Resources

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